Privacy Policy

Unity Access Skills Training Center ("the Center," "we," "us," or "our") is committed to protecting the privacy of all individuals who interact with our programs, services, and website. This Privacy Policy describes how we collect, use, store, share, and protect personal information obtained through our website and through direct participation in our programs.

The Center operates two divisions: the Independence Division, which provides clinical rehabilitation services for individuals with disabilities, and the Public Programs Division, which offers workforce development and life-skills training open to the general public. Because the nature of information collected may differ between divisions, this policy addresses both contexts.

By accessing our website or participating in any of our programs, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services.

"Center" refers to Unity Access Skills Training Center, located at 2214 N Fulton Avenue, Baltimore, Maryland, and all programs, services, and digital platforms operated under its name.

"Personal Information" means any information that can be used to identify an individual, including but not limited to name, email address, phone number, mailing address, date of birth, and any other data collected through enrollment forms, referral submissions, or website interactions.

"Protected Health Information" (PHI) refers to individually identifiable health information collected, created, or maintained in connection with the Independence Division's clinical rehabilitation services. PHI is handled in accordance with applicable federal and state privacy regulations.

"User" refers to any individual who accesses the Center's website, submits information through any form, or participates in any program offered by the Center.

"Independence Division" refers to the division of the Center that provides clinical rehabilitation programs for individuals with disabilities, operating under licensed clinical supervision and in coordination with referring agencies and care teams.

"Public Programs Division" refers to the division of the Center that offers workforce development, life-skills training, and community-based programs open to the general public.

Section 2.1 — Information Provided Voluntarily

We collect personal information that you voluntarily provide when you enroll in a program, submit a referral form, contact us through the website, or otherwise communicate with the Center. This may include your name, email address, phone number, mailing address, date of birth, educational background, employment history, and any additional information you choose to provide in open-text fields on our forms.

Section 2.2 — Clinical and Referral Information

For individuals referred to the Independence Division, we may collect additional information from referring agencies, case managers, or clinical teams. This may include diagnostic information, treatment history, individualized rehabilitation plan (IRP) data, progress notes, clinical assessments, and any other documentation necessary to provide appropriate services. This information is treated as Protected Health Information and is subject to heightened privacy protections as described in Section 5 of this policy.

Section 2.3 — Technical Information

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URL, pages visited, time spent on each page, and other standard web analytics data. This information is collected through cookies and similar technologies as described in Section 7 of this policy.

We use the information we collect for the following purposes:

(a) To process enrollment applications and referral submissions, and to communicate with applicants, participants, and referring agencies regarding program eligibility, scheduling, and participation.

(b) To deliver, manage, and improve our programs and services, including the development of individualized rehabilitation plans for Independence Division participants and curriculum delivery for Public Programs participants.

(c) To comply with applicable legal, regulatory, and contractual obligations, including reporting requirements to funding agencies, licensing bodies, and oversight authorities.

(d) To communicate with users about program updates, schedule changes, events, and other information relevant to their participation or expressed interests.

(e) To maintain the security and integrity of our website, systems, and facilities, and to prevent fraud, unauthorized access, or other harmful activities.

(f) To conduct internal research, program evaluation, and quality improvement activities, using de-identified or aggregated data whenever possible.

Section 4.1 — Within the UACS Ecosystem

The Center operates as part of the Unity Access Care Services (UACS) ecosystem. Personal information may be shared with other UACS entities when necessary to coordinate services, process referrals, or fulfill programmatic obligations. All UACS entities are required to handle shared information in accordance with this Privacy Policy and applicable law.

Section 4.2 — Third-Party Service Providers

We may share personal information with third-party service providers who assist us in operating our website, processing forms, delivering communications, or performing other functions on our behalf. These providers are contractually obligated to use personal information only for the purposes for which it was shared and to maintain appropriate security measures.

Section 4.3 — Legal Requirements

We may disclose personal information when required to do so by law, regulation, court order, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Section 4.4 — No Sale of Personal Information

The Center does not sell, rent, or trade personal information to third parties for marketing or commercial purposes. We do not share personal information with third parties for their own independent use unless expressly stated in this policy or authorized by the individual.

The Independence Division collects and maintains Protected Health Information (PHI) in connection with clinical rehabilitation services. The following standards apply to all PHI:

(a) PHI is collected only to the extent necessary to provide clinical services, develop and implement individualized rehabilitation plans, coordinate care with referring agencies and clinical teams, and comply with applicable reporting and documentation requirements.

(b) Access to PHI is restricted to authorized staff members who require such access to perform their job duties. All staff with access to PHI receive training on privacy and confidentiality obligations.

(c) PHI is stored and transmitted using secure, designated channels and systems. The Center implements administrative, technical, and physical safeguards to protect PHI against unauthorized access, use, or disclosure.

(d) PHI is shared with external parties only as permitted or required by applicable law, with the written consent of the individual, or as necessary to coordinate care with the individual's authorized clinical team or referring agency.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, to resolve disputes, and to enforce our agreements. The specific retention period may vary depending on the type of information and the context in which it was collected.

Clinical records and PHI associated with the Independence Division are retained in accordance with applicable state and federal record retention requirements. When personal information is no longer needed for any lawful purpose, it is securely deleted or de-identified.

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand how visitors interact with our site. Cookies are small data files stored on your device when you visit a website.

We may use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or are deleted. We may also use third-party analytics services that employ their own cookies to collect and analyze usage data.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

Our website may contain links to third-party websites, services, or resources that are not operated or controlled by the Center. This Privacy Policy does not apply to any third-party websites or services. We are not responsible for the privacy practices, content, or security of any third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Our website and online forms are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe that a child under 13 has provided personal information to us, please contact us using the information provided in Section 12.

Depending on your jurisdiction and the nature of your relationship with the Center, you may have the following rights regarding your personal information:

(a) The right to access the personal information we hold about you and to request a copy of such information.

(b) The right to request correction of any inaccurate or incomplete personal information.

(c) The right to request deletion of your personal information, subject to applicable legal and regulatory retention requirements.

(d) The right to withdraw consent to the processing of your personal information, where processing is based on consent, without affecting the lawfulness of processing conducted prior to withdrawal.

(e) The right to file a complaint with the appropriate regulatory authority if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the information provided in Section 12 below.

All privacy-related inquiries should be directed to the contact provided on the Contact Page.

The Center reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website with a new "Last Updated" date. Your continued use of our website or participation in our programs after any changes to this policy constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.